The Communication and Engagement Department works to provide public information, encourage participation, improve trust in local government, and enhance the Carrboro brand and reputation. Through implementation of the Inclusive Carrboro Communications and Community Engagement Plan, we strive to ensure accessible communications to serve our diverse community with new pathways for resident engagement.
To implement the Inclusive Carrboro Communications and Community Engagement Plan
To increase public awareness of and participation in Town decisions, programs and services
To create opportunities for stakeholders to provide feedback to the Town
To create internal systems to standardize and enhance communications
To coordinate and standardize emergency communications
SERVICES & ACTIVITIES
Manages the Town’s communications and engagement platforms
Educates public on where to obtain information on Town services and programs
Seeks feedback and evaluation on current Town programs and services
Ensures culturally appropriate messaging and equitable access to information
Manages a permanent communications team
Controls overall town communication during emergency situations
Assists with efforts to recruit and train residents for service on advisory boards
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